Welcome to Abiding Spirit


Shipping and Returns

 

Standard Delivery Information

Robe orders
Please allow 4-6 weeks for standard robe delivery.

Chasubles, Dalmatics and Stoles
Chasubles and Dalmatics ship in 6 - 8 weeks; stoles in 4 - 6 weeks.

Seasonal demands affect the shipping schedule, especially for robes. We may ship faster during off-peak times. During Peak season, April to July, we take a little longer.

We usually ship UPS. Be sure to include your street address in your shipping to address, because UPS will not deliver to a P.O. Box. You may request another shipper in the “note” box at the bottom of the Delivery page.

Rush Delivery

We offer rush delivery for an extra charge for robes or vestments if you need them faster than our standard delivery time. You must call us to confirm that we can deliver your item when you need it, though. We do not guarantee delivery unless we confirm it by phone. Order date is when all information needed to process order has been received.

   Rush Delivery Charges

Time Period (from Order Date)

Amount

1-5 days

$50 + Next Day or Second Day Air

6-14 days

$40 + Next Day or Second Day Air

15-45 days

$30 + Next Day or Second Day Air


Express Shipping

If you are in need of your item in a shorter time period than the standard delivery, we offer Express shipping. You may have to pay the Rush Fee to get your item sooner and then also pay for express shipping which is Next Day or Second Day delivery charges. It depends on your time frame and our production schedule.

If you need your item in a hurry, while in the shopping cart, please put the date you need it in the box on the Delivery information page. It is best to give us the exact date you need to receive your package.

We will call you to confirm whether we can meet your deadline. We always bend over backwards to make any requested delivery date.

Returns & Exchanges 

To exchange (or if length adjustments are required):
Your complete satisfaction is our goal. When you initially receive your garment, if you find a problem with the size, we will exchange for a different size. If there is a problem with lengths of your robe, at that time we will adjust the sleeve and hem lengths if you find that the lengths are not correct.

To Return an item:
To return your unworn items, please complete the card included with your shipment noting the reason for the return. Also, include a copy of your invoice. This helps us uphold our quality standards. We will credit your original method of payment, excluding delivery charges. If you are unhappy with a garment from normal wear at any time, please contact us. Our email:
customerservice@abidingspirit.com.

 

Shipping Charges for returns and exchanges:
For an exchange or alteration, we pay for the item to be returned to us. Call us for instructions about exchanging or alterations. Our toll-free number is 888-515-5775.


For returned items, we do not pay return shipping. Send your item to us with a copy of the invoice and explanation of why you are returning the item. We will refund the amount paid in full less the shipping charges.

 

Special Requests

If you have an idea for styling or a special feature, call, write, or e-mail us. Call toll-free 888-515-5775 or email info@abidingspirit.com with your comments and ideas. You might just see it in our product line sometime.


Quick Ship David

in Black, White or Off-White. Ships within 10 Business Days

Price: $250

View Details

 

Shop our Sale

Robes! 

 

25% to 50% off





John Alb

shown with Hood, or optional Roll collar.

View Details


 

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